New Online Service and Cargo Delivery Platform in Labuan

LABUAN (May 20): A new web platform has been launched in Labuan, specifically to meet the demand for ordering and delivering goods and services to families in the Federal Territory of Labuan. is a web-based platform that was launched specifically to meet the demand for ordering and delivering goods and services to families in Labuan.

A research initiative supported by Universiti Malaysia Sabah (UMS) was launched during the Covid-19 pandemic in May 2020 and has since grown into a successful business. Research by Assoc Professor Dr Geoffrey Harvey Tanakinjal, Dean of the Labuan Faculty of International Finance (FKAL) at UMSKAL, sought to support the government’s proposal to restrict movement and create social distancing.

In June 2021, the testing phase officially began, following the completion of the development phase. In order to ensure that provides benefits to the people of Labuan, the management of Labuan Corporation (LC), headed by Hj Rithuan Hj Mohd Ismail, has provided a matching grant for two years (2021-2022) which can benefit the residents of Labuan through the first e-commerce platform developed for the Labuan community to conduct online buying and selling activities. is managed and maintained daily by 3PACS Ventures, a Labuan-based company that is in charge of marketing, registration and maintenance of the platform. Managing Director Pearl Koh said that is still in its infancy in its impact on the Labuan community.

“There are still issues that require personalized instruction on how to use the platform, as people are generally concerned about security and privacy when engaging with new web services,” a- she declared.

Spencer Panjangou, marketing director of and president of the Labuan Society, said both vendors and users of the platform have benefited from face-to-face coaching.

He said people wishing to register as buyers, sellers or thieves simply need to submit proof of their address, which can be obtained from utility bills, to complete the registration process.

That way, rather than having to rent a store, he said the community could operate from his residence.

Sellers who want to create a virtual store must provide photos of their products, a brief description of their products and their company logo. The registration process is free.

In addition, Federal Deputy Minister of Lands Datuk Seri Jalaluddin Alias ​​raised the issue of in Parliament on March 28, 2022 as part of the ministry’s efforts to assist and develop a forum for people affected by Covid. -19, especially those who suffered a loss of income. .

UMS Vice Chancellor, Professor Datuk ChM. Ts. Dr. Taufiq Yap Yun Hin said that is an example of a synergy initiative in which the government encourages local universities (UMS) to connect with the community through research and innovation.

He said the results of scientific innovation can then be implemented and supported by the local government (LC) as well as a local business entity (3PACS Ventures) for the benefit of the whole community.

After about 10 months of operation, already has 236 registered users, 31 sellers and six runners.

“We want to upgrade our systems in the not-too-distant future to incorporate e-wallet capabilities, social media messaging capabilities, and cross-border transport capabilities, allowing members of the Labuan community to trade outside of island,” Pearl said. .

It is hoped that will continue to receive support from the Federal Ministry of Lands, UMS, LC and local businesses, enabling the platform to serve as the premier online shopping center for a variety of brands and businesses. operators in Labuan.